The safe arrived safe and sound (no pun intended). Three installer arrived to bring the safe inside and install. They had some very tight space to work with and some issues with the concrete slab and funky out-of-line walls. Even with the hurdles the install was smooth and painless. They were very cautious and aware of the walls, the safe, and everything else. They drilled the holes and then anchored it the slab. Ran into a snag when the drill caught the edge of piece of rebar but they quickly fixed the issue and continued. Everything works fine, everything fits correctly, heavy shelves. I am very happy with my purchase.